Three tiers. One honest system.

Answering every call you can't get to: after hours, weekends, and while your crew is on a job.

1. 1

   Nova picks up, greets the caller in your brand's voice, and finds out what they need.

2. 2

   She answers questions from your own knowledge base and offers open times from your calendar.

3. 3

   The job is booked, the lead lands in your CRM, and you get the full transcript.

Turning website visitors into leads instead of letting them leave without contacting you.

1. 1

   A visitor asks a question in the chat bubble on any page.

2. 2

   Nova answers, qualifies them (service, urgency, location), and handles common objections.

3. 3

   She books the appointment or hands hot leads to you with the whole conversation attached.

Being first to respond, because the business that replies first usually wins the job.

1. 1

   A form is submitted, a call is missed, or an ad lead comes in.

2. 2

   Within about a minute, the lead gets a personal text and email (texts only if they opted in).

3. 3

   The reply invites them to book, and your team is alerted to follow up.

Knowing exactly who called, what they need, and what stage every deal is in.

1. 1

   Every lead from every source lands in one pipeline automatically, tagged by source and urgency.

2. 2

   Leads move stage to stage (New, Booked, Quoted, Won) as things happen, without manual entry.

3. 3

   You and your team see the whole board and what needs attention today.

Closing the leads that need five to seven touches, when most owners stop after one or two.

1. 1

   A lead enters a sequence based on what they did (requested a quote, no-showed, went quiet).

2. 2

   They get spaced-out, personal-sounding follow-ups on day 1, 2, 4 and 7 (texts only with consent).

3. 3

   The moment they reply or book, the sequence stops and the lead is flagged for you.

Letting customers book themselves into real open times and making sure they actually show up.

1. 1

   Customers pick an open slot online, or Nova books it for them on a call or chat.

2. 2

   It respects your working hours and drops straight onto your calendar and into the CRM.

3. 3

   Confirmation goes out right away, with reminders 24 hours and 2 hours before.

Building a strong, steady stream of 5-star reviews without having to remember to ask.

1. 1

   A job is marked complete in your pipeline.

2. 2

   The customer gets a short thank-you with a one-tap link to your Google review page.

3. 3

   Unhappy customers are routed to you privately first, so you can make it right.

Bringing past customers back for repeat work, maintenance, and seasonal services.

1. 1

   Your customer list is segmented automatically (service type, last visit, location).

2. 2

   We write and schedule the campaign, like a spring tune-up special or annual inspection reminder.

3. 3

   It goes only to people who opted in, and every reply lands in your inbox.

Taking routine office work off your plate: quote follow-ups, invoice reminders, scheduling, updates.

1. 1

   We map the task you do over and over and design an agent for that exact workflow.

2. 2

   The agent works inside your tools (CRM, calendar, email) and handles it automatically.

3. 3

   Anything unusual is escalated to a person, and you get a weekly report on what it handled.

Replacing a slow brochure site with one that ranks locally and is wired into your whole system.

1. 1

   We design and build your site and a landing page for each service you want more of.

2. 2

   Every form, chat, and booking button connects straight to your CRM and follow-up.

3. 3

   It's tuned for local search so nearby customers find you first.